Dunwoody IT questions, answered

One provider takes ongoing responsibility for your devices, network, user accounts, security and backup, for a set fee each month. The point is prevention and upkeep, not a bill every time something fails.

All of Dunwoody, including Perimeter Center, Ravinia, Dunwoody Village, Georgetown and the Ashford-Dunwoody corridor, plus nearby Sandy Springs, Chamblee, Brookhaven and Peachtree Corners.

Every new inquiry gets a reply from a senior engineer within one business day. Client agreements list how quickly we respond depending on how serious the problem is.

The main factors are headcount, the number of computers and servers, and which services you want. A review comes first, then a written monthly figure. One-off work like an office move gets its own quote up front.

Yes. Many Dunwoody owners run their companies from home. We manage and protect the work computers, set up Microsoft 365 properly and help with the home network when it gets in the way.

Yes. We can handle on-site work, local network gear, printers and new desk setups for a branch office, working within the standards your corporate IT team sets.

Yes. We coordinate cabling and internet installs with the landlord, plan the new network, move equipment and test it all so people can work the first morning in the new space.

Yes. We set up and write down the technical protections HIPAA expects, like unique logins, encrypted laptops, audit logs and tested backups, which gives your risk analysis real evidence behind it. Policies and training records stay with the practice.

Don't reply or use contact details in the message. Call the sender at a number you already have to confirm. If money has already gone, call your bank right away, then call us.

Not necessarily. Plenty of firms keep their own person for daily requests and hand us security, monitoring, backup and bigger projects. The split of duties goes in writing so gaps don't open up.